Privacy
Policy
Scriptwise is a study app for the Pharmacy Technician Certification Exam (PTCE), made by BlackNerd Studio Limited ("we"). This policy explains what we collect when you use Scriptwise, why, and what you can do about it.
What we collect
- Account details: your email address, and your name if you give it to us or sign in with Apple or Google. If you sign in with Apple and choose "Hide My Email", we receive a private relay address from Apple instead of your email.
- Sign-in data: an identifier from Apple or Google when you sign in with them. We never see your Apple or Google password.
- Purchases: when you buy Exam Pass, Apple (on iPhone), Google Play (on Android) or Stripe (on the website) processes the payment. We receive the purchase record (product, transaction or order ID and date) so we can unlock it on your account. We never see your card details.
- Study activity: the questions you answer, your results and your progress, so the app can track your readiness.
- Question reports: when you report a problem with a question, the reason you pick and any note you write, so we can check and fix it.
- Diagnostics: crash reports and performance data (device model, OS version, app version and what the app was doing when it failed), used only to fix problems.
- Product usage and screen recordings: which screens and features are used, and recordings of your screens and taps in the app. Recordings show what's on screen, including your email, name, answers and any notes you write. They don't show passwords, sign-in codes or what you type into email fields. We use them to find what's hard to use and to improve the app.
What we don't do
We don't sell your data, we don't show ads, and we don't track you across other companies' apps or websites.
Who processes it for us
Apple (payments and Sign in with Apple), Google (Google Play payments and Sign in with Google), Stripe (payments on the website), Render (hosting our servers and database), Vercel (hosting the website), Sentry (crash reports) and PostHog (product usage and screen recordings, stored in the EU). They handle data only to provide these services to us.
How long we keep it
As long as you have an account. When you delete your account, we delete your account details, study activity, purchase records and sign-in links. Apple, Google and Stripe keep their own records of your payments.
We delete screen recordings after 30 days. Usage events are tied to a number, not your name or email, and stay with PostHog after you delete your account.
Deleting your account
In the app or on the website, open your profile and choose Delete account. This removes your account straight away and disconnects Sign in with Apple. You can also email us to ask for deletion: see Delete your Scriptwise account.
Children
Scriptwise is meant for adults preparing for a professional exam and isn't directed at children under 13.
Changes
If we change this policy, we'll update the date above and, for significant changes, tell you in the app.
Contact
Terms of use: Scriptwise Terms of Use